To provide you with a convenient shopping experience, we accept various payment options. You can pay for your order using credit cards, debit cards, cash on delivery (COD), bank transfer, UPI, and other major modes of payment.
1. Eligibility:
2. Refund:
We reserve the right to offer either a refund or a gift voucher for the order amount, depending on the circumstances of the return
3. Exchange Policy:
4. Shipping Cost:
Return Request
Enter your order details to raise the request
We work with leading logistics partners in India to provide a seamless delivery experience for your jewellery. After order confirmation, we typically dispatch your order within 48 hours. Once dispatched, most deliveries are completed within 4-6 business days, varying based on your location. We strive to ensure a speedy and reliable delivery process to bring joy to your doorstep.
At KREA we are committed to providing our customers with the highest quality for our Jewelry.
Premium Materials
-We use only the finest base metals and coat them ensuring durability and a luxurious finish.
-Silver Jewelry- our silver pieces are crafted from sterling silver, known for its exceptional shine and long-lasting quality.
Craftsmanship
Expert Artisans: Each piece of jewelry is handcrafted by skilled artisans with years of experience in jewelry making.
– Precision Techniques* We employ advanced techniques and meticulous attention to detail to ensure that every item meets our high standards of quality.
Safety and Compliance
– Hypoallergenic: Our jewelry is designed to be hypoallergenic, making it safe for even the most sensitive skin.
– Nickel-Free: All our pieces are nickel-free, reducing the risk of allergic reactions and ensuring maximum comfort.
– Regulatory Compliance: We adhere to all relevant safety and quality regulations to ensure our products are safe for everyday wear.
Rigorous Quality Control
– Inspection Process: Each item undergoes a thorough inspection process to check for any defects or imperfections before it reaches our customers.
– Quality Assurance: We stand by the quality of our jewelry and offer a satisfaction guarantee. If you’re not completely satisfied, we offer easy returns and exchanges.
Care Instructions
To maintain the beauty and longevity of your jewelry, please follow our care instructions:
– Avoid Exposure: Keep your jewelry away from harsh chemicals, perfumes, and lotions to prevent tarnishing.
– Storage: Store your jewelry in a cool, dry place, ideally in a soft pouch or a lined jewelry box.
– Cleaning: Clean your jewelry regularly with a soft cloth to maintain its shine and luster.
Commitment to Sustainability
We are dedicated to sustainable practices and ethical sourcing. Our materials are responsibly sourced, and we strive to minimize our environmental impact throughout the production process.
Thank you for choosing KREA. We are honored to be part of your journey and are committed to providing you with jewelry that is not only beautiful but also safe and of the highest quality.
Given below are a few caring tips to ensure proper care of your jewellery:
– Store in the plastic zip-lock bag provided, if not in use for an extended amount of time
– Keep away from perfumes, soaps, extreme temperatures or anything acidic
– Keep safe from impact
Please fill out the form in the “Returns” section above. We will contact you regarding the return request.
You can check the status of your order by logging into your account or using the “Track Order” page. https://kreajewels.com/track-order/
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